Privacy Policy

What does Windward Bank do with your personal information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What? The types of personal information we collect and share depends on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit score
  • When you are no longer our customer, we may continue to share your information as described in this notice

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Windward Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does Windward Bank share?  YES

Can you limit this sharing? NO

For our marketing purposes—to offer our products and services to you

Does Windward Bank share? YES

Can you limit this sharing? NO

For joint marketing with other financial companies

Does Windward Bank share? YES

Can you limit this sharing? NO

For our affiliates’ everyday business purposes—information about your transactions and experiences

Does Windward Bank share? NO

Can you limit this sharing? NO

For our affiliates’ everyday business purposes—information about your creditworthiness

Does Windward Bank share? NO

Can you limit this sharing? WE DON'T SHARE

For nonaffiliates to market to you

Does Windward Bank share? NO

Can you limit this sharing? WE DON'T SHARE

To limit our sharing

Call toll-free (800) 865-7653

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

Questions?

Call toll-free (800) 865-7653 or go to our Contact us page and submit a request form.

Who we are

Who is providing this notice?   

Windward Bank, A Division of Martha's Vineyard Bank.

What we do
How does Windward Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Windward Bank collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or pay your bills
  • Use your credit or debit card or seek financial or tax advice
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account-unless you tell us otherwise.

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies, such as Martha's Vineyard Bank, or Martha's Vineyard Investment Advisors; nonfinancial companies, such as Agile Banking.

Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Windward Bank does not share with nonaffiliates so they can market to you.

Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partner(s) include investment, insurance and credit card companies.

Other Important Information

Other Privacy Statement

We are committed to protecting your privacy by maintaining physical, electronic, and procedural safeguards in compliance with Federal and state regulations, to guard your nonpublic personal information.

FAQs

Here are a few answers to frequently asked questions

What are the benefits of using a digital bank?

Digital banks offer convenience, lower fees, higher interest rates on savings accounts, and innovative features such as mobile check deposit. You can manage your finances anytime, anywhere, without needing to visit a physical office.

How do I open a Windward Bank account?

Opening an account with us is simple and can be done entirely online. Just visit our website or download our mobile app, follow the instructions, and provide the necessary information. You may need to verify your identity using government-issued ID and other documents.

Is a digital bank safe?

Yes, digital banks use advanced security measures such as multi-factor authentication and encryption to ensure the safety of your transactions and personal information. Additionally, digital banks are regulated by financial authorities that oversee traditional banks with physical locations.

What is a digital bank?

A digital bank is a financial institution that operates entirely online without physical locations. It provides banking services such as savings accounts, checking accounts, loans, and investment opportunities through digital channels like websites and mobile apps.

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